CRM for the Small Business, Part 1: When Is It Time to Invest? (E-Commerce Times)
Ken Jones, cofounder and executive director of Maximo Nivel, an executive language center, knew his company needed a CRM tool as early as 2006. His company was growing fast and using a variety of tools to meet CRM needs, including Outlook. Unfortunately, like many small business owners, Jones was unaware of any CRM options available.
Originally posted here:
CRM for the Small Business, Part 1: When Is It Time to Invest? (E-Commerce Times)
